Your privacy is important to us. This Notice explains how MUSE Microscopy, Inc., and its affiliates (“MUSE Microscopy, Inc. ”, “we”, “our”) (1) collect information from or about you (“you” or “your”) when you visit the websites or use any applications, social media networks, interactive features, and other services that we link to this Notice (the “Platforms”), and (2) how we use, maintain, protect and disclose that information.
If you are using our Platforms in connection with our Health Insurance Portability and Accountability Act, as amended, (“HIPAA”) covered services, please refer to our Notice of Privacy Practices, which describes how we use and disclose your protected health information (“PHI”), our legal duties with respect to your PHI, and your rights with respect to your PHI and how you may exercise them. In connection with HIPAA covered services, in the event of conflict between this Notice and our HIPAA Notice of Privacy Practices, our HIPAA Notice of Privacy Practices shall govern.
Information We Collect
We may collect information about you, including non-personally identifiable information and/or “Personal Information,” which is information that may identify, relate to, describe, or be capable of being associated with or reasonably linked, directly or indirectly, with a particular identified or identifiable person or household.
Personal Information we might collect includes data such as the following:
We do not consider Personal Information to include information that can no longer be used to identify a specific natural person, whether in combination with other information or otherwise. For example, de-identified or aggregated consumer information.
Additionally, the following types of information are not considered Personal Information:
Keeping Your Information Secure
MUSE Microscopy, Inc., has adopted physical, technical, and administrative measures that are designed to prevent unauthorized access or disclosure, maintain data accuracy, and ensure appropriate use of Personal Information. We cannot, however, ensure, guaranty, or warrant the security of information. No security measures are infallible, and new threats are constantly developing and emerging.
How can you help protect your information?
If you are using a MUSE Microscopy, Inc., Platform for which you registered and chose a password, you should not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, remember to sign out of the MUSE Microscopy, Inc. Platform and close your browser window when you have finished your work.
Please note that unencrypted email is not a secure method of transmission, as information in such emails may be accessed and viewed by others while in transit to us. For this reason, we prefer that you not communicate confidential or sensitive information to us via regular unencrypted email. We will, however, honor patient requests for communications through unencrypted email.
Links to Other Sites
Our Platforms may be accessed from or contain links to other websites that we do not own or operate. If you access those links, you will leave our Platforms. MUSE Microscopy, Inc., does not control those third-party websites or their privacy practices, which may differ from ours. We do not endorse or make any representations about third-party sites, including about the content or security of those sites. The information you choose to provide to or that is collected by these third parties is not covered by this Notice.
Children’s Privacy
We do not knowingly collect information from children (as defined by COPPA) and we do not target our Platforms to children. If we learn that we have collected any information from children, we will delete it. For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked- MUSE Microscopy, Inc. questions.
Additional Rights of Individuals in Certain Jurisdictions
Depending on where you live, you may have certain rights with respect to Personal Information that we have collected and used under certain circumstances, which may include the following:

- publicly available information from government records; or
- information excluded from the applicable data privacy law’s scope, including but not limited to PHI covered by HIPAA, information derived from PHI that is de-identified in accordance with HIPAA, and personal information we handle in our capacity as a service provider to a business.
- If we combine non-personally identifiable information with Personal Information, we will treat such information appropriately, but not all rights may apply to the non-personally identifiable information portion.
- to fulfill the purposes for which the information was provided (e.g., to provide a service or perform on a contract); to identify you in order to respond to request s, provide services or products, personalize information we provide to you, or otherwise as described below;
- to communicate with you about your account or our relationship, such as making announcements about the Platforms or our privacy policies and terms;
- to design, improve and administer our Platforms;
- to improve our products and services;
- to recruit and evaluate job applicants and candidates for employment and to conduct background checks;
- to engage in the ordinary course of employment (e.g., facilitate onboarding processes, manage compensation, provide benefits, review performance, etc.) and for other internal human resources purposes;
- to audit and measure user interaction with our Platforms, so we can improve the relevancy or effectiveness of our content and messaging;
- to develop and carry out marketing, advertising and analytics;
- to provide texts or emails containing information about our products or services, or events or news, that may be of interest to recipients, as permitted by law;
- to deliver content and products or services relevant to your interests, including targeted ads on third party sites;
- to detect security incidents or monitor for fraudulent or illegal activity;
- to enable security measures (such as, to protect our Platforms, customers, employees and business partners);
- debugging to identify and repair errors;
- to protect our rights and to protect your safety or the safety of others;
- to investigate fraud or respond to government inquiries;
- to complete corporate transactions (from time to time, we sell, buy, merge or otherwise reorganize our businesses, and these corporate restructurings may involve disclosure of Personal Information to prospective or actual purchasers, or the receipt of it from sellers);
- to comply with laws, regulations or other legal process; or
- otherwise use your Personal Information with your consent.
- provide you with the services and products you request or that have been ordered and/or requested by your healthcare provider;
- process or collect payments for our services; or
- otherwise provide support you request.

- The Right to Know about Personal Information collected, disclosed, or sold.
- We will verify your identity. You will need to provide us with certain information such as your name, email address, physical address, or other information, as relevant, so that we can verify that you are who you say you are. Which information may depend on the type and sensitivity of information requested.
- We will confirm receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
- We will respond to your request within 45 days. If necessary, we may need additional time to respond, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
- In certain cases, a Request to Know may be denied. For example, if we cannot verify your identity or if providing you the information could create an unreasonable risk to someone’s security (for example, we do not want very sensitive information disclosed inappropriately). If we deny your request, we will explain why we denied it. If we deny a request, we will still try to provide you as much of the information as we can, but we will withhold the information subject to denial.
- The Right to Access and Receive your Specific Personal Information.
- We will verify your identity. You will need to provide us with certain information such as your name, email address, physical address, or other information, as relevant, so that we can verify that you are who you say you are. Which information may depend on the type and sensitivity of information requested.
- We will confirm receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
- We will respond to your request within 45 days. If necessary, we may need additional time to respond, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
- In certain cases, a Request to Access may be denied. For example, if we cannot verify your identity or if providing you the information could create an unreasonable risk to someone’s security (for example, we do not want very sensitive information disclosed inappropriately). If we deny your request, we will explain why we denied it. If we deny a request, we will still try to provide you as much of the information as we can, but we will withhold the information subject to denial.
- The Right to Correct Personal Information.
- We will verify your identity. You will need to provide us with certain information such as your name, email address, physical address, or other information, as relevant, so that we can verify that you are who you say you are. Which information may depend on the type and sensitivity of information requested.
- We will confirm receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
- We will respond to your request within 45 days. If necessary, we may need additional time to respond, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
- In certain cases, a Request to Correct may be denied. For example, if we cannot verify your identity or if providing you the information could create an unreasonable risk to someone’s security (for example, we do not want very sensitive information disclosed inappropriately). If we deny your request, we will explain why we denied it. If we deny a request, we will still try to provide you as much of the information as we can, but we will withhold the information subject to denial.
- The Right to Request Deletion of Personal Information about You.
- We will verify your identity. You will need to provide us with certain information such as your name, email address, physical address, or other information, as relevant, in order for us to verify that you are who you say you are. Which information may depend on the type and sensitivity of information that you would like to have deleted.
- We will confirm receipt of your request within 10 days. If you have not received a response within a few days after that, please let us know by contacting us at the webpage or phone number listed below.
- We will respond to your request within 45 days. If necessary, we may need an additional period of time, up to another 45 days, but we will reply either way within the first 45-day period and, if we need an extension, we will explain why.
- In certain cases, a request for deletion may be denied, for example, if we cannot verify your identity; the law requires that we maintain the information (e.g., to comply with federal and state medical record retention requirements); or, if we need the information for internal purposes such as to continue to provide you services. If we deny your request, we will explain why we denied it, and delete any other information that is not protected from deletion.
- The Right to Opt-Out of the Sale or Cross-Context Behavioral Advertising of Personal Information
- The Right to Limit the Use or Disclosure of Sensitive Personal Information
- The Right to Appeal a Business or Controller’s Refusal to Take Action
- The Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
- Denying goods or services;
- charging different prices or rates for goods and services, including through the use of discounts or other benefits or imposing penalties;
- providing a different level or quality of goods or services; or
- suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
- MUSE Microscopy, Inc., may, however, charge a different price or rate, or provide a different level or quality of goods or services, if that difference is related to the value provided to you by your data.
- Authorized Agents
- The right to know.
- The right to receive (“access”) a copy of your personal information.
- The right to correct.
- The right to request deletion of your personal information.
- The right to opt out of certain disclosures (“sharing”) of your personal information (for more information about your right to opt-out, please see our Right to Opt-Out Section above)
- The right to limit the use or disclosure of your sensitive personal information. We collect sensitive personal information either (i) when we collect your IP address when you visit a website related to your health information or (ii) if you are an employee or contractor of MUSE Microscopy, Inc. You can limit the use of disclosure of your sensitive personal information as set forth in subsection (i) by interacting with the cookie banner that may appear at the bottom of MUSE Microscopy, Inc. websites the first time you come to the website. You can also opt back into these cookies through the same link. With regard to subsection (ii), we do not use your sensitive personal information for any purpose that is subject to limitation. In addition, we may collect sensitive personal information as part of protected health information. Please note that such sensitive personal information is subject to our HIPAA Notice of Privacy Practices and not subject to the CPRA. For more information on how we use and disclose your protected health information, please visit our Notice of Privacy Practices.
- The right to know.
- The right to receive (“access”) a copy of your personal information.
- The right to correct.
- The right to request deletion of your personal information.
- The right to opt out of certain disclosures of your personal information (for more information about your right to opt-out, please see our Right to Opt-Out Section above).
- The right to appeal a Controller’s refusal to take action regarding a privacy rights request.
- These rights will not apply, however, if MUSE Microscopy, Inc. does not collect any personal information about you or if all of the information we collect is exempt from the statute (for example, the VCDPA does not protect information that is already protected by certain other privacy laws such as HIPAA and does not protect information that is already publicly available).
- The right to know.
- The right to receive (“access”) a copy of your Personal Information.
- The right to correct.
- The right to request deletion of your personal information.
- The right to opt out of sales or certain disclosures of your personal information. (for more information about your right to opt-out, please see our Right to Opt-Out Section above).
- The right to appeal a Controller’s refusal to take action regarding a privacy rights request.
- These rights will not apply, however, if MUSE Microscopy, Inc., does not collect any personal information about you or if all of the information we collect is exempt from the statute (for example, the CPA does not protect information that is already protected by certain other privacy laws such as HIPAA and does not protect information that is already publicly available).
- The right to know.
- The right to receive (“access”) a copy of your personal information.
- The right to correct.
- The right to request deletion of your personal information.
- The right to opt out of sales or certain disclosures of your personal information. (for more information about your right to opt-out, please see our Right to Opt-Out Section above).
- The right to appeal a Controller’s refusal to take action regarding a privacy rights request.
Should you have any MUSE Microscopy, Inc., questions about this Notice or our privacy practices more generally, please email us at info@musemicroscopy.com or write to us at:
MUSE Microscopy, Inc.
Attention: Privacy Office
5151 California Avenue, Ste 150
Irvine, CA 92617
You can also call us at (866) 299-8998
Last Updated: 12/1/2023